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FAQ | Terms and Conditions
General Terms and Conditions (AGB)
United Dance AG
Status: September 2025
General provisions
These General Terms and Conditions (hereinafter “GTC”) apply between United Dance AG and all customers (subscribers to individual, 10-lesson, quarterly, semester or annual courses, participants in workshops, customers of private lessons, etc.).
By booking a course, subscription or room rental, customers accept these GTC.
Any terms and conditions of the customer that conflict with these GTC require the express written confirmation of United Dance AG in order to be valid.
United Dance AG may amend or supplement the GTC at any time. The latest version will be published on the website www.udance.ch under GTC.
If a clause of these GTC is invalid or incomplete, all other provisions or the rest of the contract shall remain valid. The ineffective or incomplete clause shall be replaced by the statutory provisions or by what the contracting parties have agreed upon.
Course registration
Registration takes place online via the United Dance Studios AG app or on site. Places are allocated according to the order of registration.
Registration is binding, non-transferable to other persons and remains valid until written cancellation via Whatapp Business in due time. A one-off, non-binding trial lesson can be attended before final registration.
Minors require the written consent of their legal guardian. United Dance AG can reject a customer without giving reasons. There is no entitlement to conclude a contract.
By registering for a quarterly, semester, annual or monthly subscription, a contract is always concluded and obliges the customer to pay the full amount. Non-payment of an invoice does not constitute termination of the contract.
If the registration is made electronically, no signature is required.
In the case of children's courses, parents undertake to bring their children to lessons on time and to collect them again at the end of the course. The responsibility for the children outside the lessons lies with the parents.
Participation in courses and changing courses
1. Binding course participation
Participants are obliged to only attend the courses for which they have registered or enrolled. Participation in other courses is not permitted without the prior consent of the dance school.
2. Notification of changes
If, in exceptional cases, participants are unable to attend a booked class or wish to attend a different class, they are obliged to notify the responsible persons at reception on the day of the class and to have the change entered or confirmed accordingly.
3. Unregistered participation
Unregistered participation in other courses or additional classes is not permitted.
If participants nevertheless attend a course without registration, the dance school reserves the right to take legal action and assert claims for course fees.
Trial lesson
1. Scope of trial lessons
New participants (“new members”) have the opportunity to take advantage of a free trial lesson – for solo courses or for couple dance courses. This trial lesson is intended solely for the purpose of getting to know the courses on offer. There is no entitlement to further free trial lessons.
2. Redemption via the app
The trial lesson is visible in the app under “Courses” and can be redeemed there directly. The participant selects the desired course in the app and redeems the corresponding trial lesson ticket there.
3. Obligation to notify in case of technical problems
If a technical error occurs in the app or the trial lesson is not displayed or booked correctly, the participant is obliged to notify us immediately before the first participation.
In this case, we will issue the trial lesson ticket manually on a one-time basis.
4. Expiration of entitlement
If technical problems are not reported in a timely manner, the entitlement to the trial lesson expires irrevocably. Subsequent credit, refund, or credit notes are excluded.
5. Note on the voluntary nature of the trial lesson
The trial lessons offered are not free tickets, but serve exclusively to familiarize participants with the lessons offered and the dance school.
They are a voluntary service (goodwill) provided by the dance school and cannot be subsequently replaced by a ticket or credited. A legal claim
Prices and conditions
The prices and conditions in the currently valid price list, which can be found on the website, apply.
Classes and implementation
In order to be able to run our classes optimally, we set a minimum and a maximum number of participants. United Dance Studios AG reserves the right to cancel the class, postpone the start date or combine classes if there are too few registrations. Participants will be informed in good time. If a course is completely canceled, any advance payments will be refunded or credited.
Absences
In the event of prolonged absence due to illness/accident, a doctor's certificate must be presented. The corresponding amount will be credited to a future subscription. There is no entitlement to a refund of course costs already paid. Any course fees that have not yet been paid remain due.
Lessons missed for other reasons cannot be made up and there is no entitlement to a refund.
If courses cannot be held at the agreed time for other reasons (force majeure, objective impossibility, absence of a teacher, etc.), the courses will be postponed to a later date. There is no entitlement to a refund of course costs already paid. Any course fees that have not yet been paid remain due.
Payment
Individual lessons: The amount is to be paid before the start of the lesson by Twint, cash or card.
Subscriptions must be paid before the start of the course.
Refunds and cancellation
subscriptions are non-transferable and non-refundable. If selected and confirmed by the user in the app, the subscription is automatically extended.
Cancellation is possible in writing by e-mail up to 30 calendar days before the subscription expires.
If a class is canceled by United Dance AG, it can be made up for in another class. There is no entitlement to a refund of course fees in the event of premature withdrawal. Non-payment of the course fee does not count as deregistration or withdrawal from the contract.
Intellectual property
All rights to choreographies and step sequences etc. used by teachers belong to the respective choreographers. Learned choreographies may not be passed on or reused (e.g. for teaching purposes or performances).
Photography and video recordings
Photography and filming by customers or visitors during lessons is only permitted with the express consent of the teacher.
United Dance AG is entitled to take photos and/or videos free of charge for marketing purposes.
Upon conclusion of the contract, consent is given for the publication of images and videos in social media. It must be expected at all times that photos and/or video recordings will be made for marketing purposes. If publication is not desired, please inform us in advance.
General provisions for room bookings
The rooms are intended exclusively for the agreed uses. Any other use requires the prior written consent of the lessor.
Respectful treatment of each other and the premises is required at all times. Tenants undertake to show consideration for other users of the studio.
By booking a room, the house rules are accepted.
Short-term room bookings
Short-term bookings are made via the online calendar and must be paid for in advance.
Cancellations for short-term and occasional rentals must be made at least 72 hours prior to the booking. Cancellation after this time is not possible and the full rental fee remains due.
Long-term room bookings
Long-term room rentals are agreed individually and recorded in writing in a rental agreement.
Use and liability for room bookings
The rented rooms must be treated with care.
Damage to the furnishings or equipment must be reported immediately and borne by the tenant.
United Dance AG is not liable for personal belongings or accidents of the tenants.
Liability for room bookings
The renting party is liable for itself and its own participants during the rental period. Use of the rooms is at your own risk. United Dance AG accepts no liability for injuries or damage to property caused by improper use.
Safety and liability
For all courses and events organized by United Dance AG, we exclude any liability to the extent permitted by law. The use of the facilities and equipment is at your own risk. Any liability for damages resulting from an accident, injury or illness is excluded.
The customer is obliged to disclose any health problems and any kind of physical or mental restrictions before concluding the contract.
United Dance AG is not liable for the loss of personal effects, valuables, money, clothing, etc. Insurance is the responsibility of the course participants.
Exclusions
United Dance AG is entitled to exclude customers who behave inappropriately or violate the house rules from the current course with immediate effect. No reimbursement of costs already paid is due; any course costs not yet paid remain due.
The consumption of addictive substances such as cannabis or other drugs in and around the dance school is prohibited without the permission of the school management. Any violation will result in exclusion from the respective course (costs will not be refunded; any course costs not yet paid remain due).
Data protection
Participants' personal data such as address, telephone number and information on course participation are stored in a protected cloud. The participant agrees to the collection, processing and use of this data for business transactions by United Dance AG.
United Dance AG in turn undertakes to treat all information confidentially and not to pass it on to third parties. An exception to this rule is the notification to Jugend & Sport (J&S) for the purpose of applying for the corresponding funding.
Place of jurisdiction
Swiss law shall apply exclusively. In the event of disputes, the exclusive place of jurisdiction is the registered office of United Dance AG.